All requests for tickets and ticket purchases from and through ZeroNoseBleeds.com, LLC (herein “ZeroNoseBleeds.com”), whether by internet, phone or in-person, are subject to these Terms & Conditions. When you request or purchase tickets from or through ZeroNoseBleeds.com you are confirming that you have fully read these Terms & Conditions, and agree to by bound by them.
- ZeroNoseBleeds.com is a ticket service that has been in business since 1995.
- We offer a marketplace to access tickets through our network of suppliers.
- We do not own all the tickets we offer.
- Ticket prices are set by the seller and may be higher than the face value printed on the ticket. Tickets may also be offered below face value.
- Tickets will be shipped, using the delivery method you selected, as soon as they are physically available to send.
- All orders placed with ZeroNoseBleeds.com are considered requests until the respective seller confirms availability of the tickets.
- Confirmed orders are covered by our ZeroNoseBleeds.com money-back guarantee, which is explained below in greater detail.
- If an event is completely cancelled you will be given a refund less shipping. If your event is postponed or rescheduled, we do not give refunds.
- All sales are final; there are no cancellations or exchanges once the sale has been made.
1. All Sales are Final
Please only order tickets after you are sure that you want them and have read and understood all of ZeroNoseBleeds.com’s Terms & Conditions. Also make sure the tickets you order are for the correct event, date and time; you cannot cancel your order, change or exchange your tickets if you order incorrectly, or if your plans change or your ability to attend an event changes. If you decide that you want to change your tickets after they are ordered, we do not provide refunds, cancellations or exchanges.
2. Order Processing & Confirmation
When you check out on our website (or with a ZeroNoseBleeds.com representative on the phone, at our office, or in-person), you are submitting a ticket request which we must then confirm with our supplier. ZeroNoseBleeds.com cannot guarantee the ticket price displayed on our website, or even that the tickets will be available, until we can confirm your order with our supplier. If the ticket price goes up after you place your order, ZeroNoseBleeds.com cannot confirm your order at your submitted price and you must re-submit your order for the higher price. You will not be automatically charged the higher price.
Your order will be confirmed once ZeroNoseBleeds.com has verified the tickets are available with our supplier at the price you have agreed to. As soon as we confirm your order, we will charge your credit card the full purchase price (ticket price, service charge, applicable tax and delivery/shipping fee). Once your credit card is charged you will receive an Order Confirmation email that includes your invoice number and delivery/shipping information. When ZeroNoseBleeds.com charges your credit card and sends you the Order Confirmation email, your order is protected according to the terms of our ZeroNoseBleeds.com Guarantee. We will then ship your tickets or notify you when the tickets are ready to ship. You may see a date on a ticket posting stating an “estimated arrival date” or “estimated ship date.” This is information provided by ticket suppliers who have not yet received the tickets but who have an expectation of when the tickets will be received or can be shipped. It is an estimate only. If ZeroNoseBleeds.com receives any update regarding the supplier’s estimated arrival or ship date, when ZeroNoseBleeds.com confirms your order, then ZeroNoseBleeds.com will include that update in your Order Confirmation.
Unable to Confirm Tickets
If we are unable to confirm your ticket request, you will receive an email or phone call to notify you that your order could not be confirmed.
If after two (2) business days you have not heard from us, please contact our office to check on your order. Placing an additional order with us, or elsewhere, while your original order is being confirmed may result in you buying extra tickets. You are responsible for checking your email, including your SPAM filter, for order information from ZeroNoseBleeds.com
3. Ticket Prices
Unless prohibited by applicable law, the price you pay for tickets may be substantially higher than face value, which is the price printed on the ticket. All ticket prices are subject to change at any time, without notice, until we charge your credit card. All ticket purchases are assessed a service charge; a delivery/shipping fee (if applicable) and Texas state sales tax (if applicable). Sales tax will be added to all orders for taxable events that occur within Texas. All ticket prices are in US Dollars ($USD).
4. ZeroNoseBleeds.com Guarantee
Once your order is confirmed, it is covered under the ZeroNoseBleeds.com Guarantee. Our Guarantee protects you, the purchaser, by guaranteeing return of your ticket purchase price. ZeroNoseBleeds.com guarantees that once your order is confirmed:
- Your tickets will be authentic.
- Your tickets will be delivered in the manner you have chosen.
- Your tickets will be as good as or better than the ones you ordered.
- You will receive a refund if the event is completely cancelled.
Order Problem, Contact Us
We value our clients and want to work with you to solve problems. Therefore, communicating any problems as quickly as possible helps our chances of solving any problems you may encounter.
If the tickets on your confirmed order are not received before the event using the delivery method that you chose, please contact us immediately. ZeroNoseBleeds.com will work with the seller to deliver the tickets to you. If the tickets or acceptable substitutes cannot be delivered prior to the event due to some fault of ours, then ZeroNoseBleeds.com will refund 100% of your payment for the undelivered tickets.
If the tickets on your confirmed order are deemed invalid and not honored by the venue, then please contact us immediately. ZeroNoseBleeds.com will attempt to procure replacement tickets for the event. If acceptable substitutes cannot be delivered for the event, then ZeroNoseBleeds.com will refund 100% of your payment for the invalid tickets.
If the tickets you receive are not as good as or better than the ones you ordered, then please contact us immediately. ZeroNoseBleeds.com at its sole discretion will determine whether tickets meet the criteria and if they do not, ZeroNoseBleeds.com will work with you to exchange tickets where practical (we provide a shipping label to return initial tickets and then ship you replacement tickets). At ZeroNoseBleeds.com’s discretion we may choose to simply refund 100% of your payment for the tickets, if the tickets are returned in manner we request.
5. Refund Policy
Unfortunately there are times when events are completely cancelled and not rescheduled. This is out of the control of ZeroNoseBleeds.com; however, if your event is completely cancelled you are eligible to receive a refund under the ZeroNoseBleeds.com Guarantee.
If only a part of an event is cancelled we are unable to offer refunds. If your event is postponed or rescheduled, and your same tickets will be honored for the event at another date or venue, we are unable to offer refunds. If your event is cut short or partially cancelled, we are unable to offer refunds.
Refund Request Form
To process a refund, ZeroNoseBleeds.com must receive a completed Refund Request Form from you within five (5) business days after the date of your event. Once we receive your request, a ZeroNoseBleeds.com representative will contact you to discuss your request.
Ticket Return Requirements
If you received your tickets, but you are claiming a refund under the ZeroNoseBleeds.com Guarantee, you must return your tickets to ZeroNoseBleeds.com in the manner and by the deadline requested by the ZeroNoseBleeds.com representative. If your event is cancelled in advance of its scheduled date and is eligible for the ZeroNoseBleeds.com Guarantee, you must also return your tickets to ZeroNoseBleeds.com so that ZeroNoseBleeds.com receives them within five (5) business days of the announced cancellation. Be sure to return your tickets using a reliable method of return that issues you a receipt, so you can be sure we get them on time.
6. Shipping and Ticket Delivery
Your tickets will be shipped via the delivery option you selected on your order, as soon as the tickets are available to ship. Tickets are only shipped on business days, not on weekends and holidays. ZeroNoseBleeds.com is not responsible for FedEx (or other similar delivery service) (hereafter “FedEx”) delivery delays. ZeroNoseBleeds.com does not require a signature on delivery.
You must provide a valid address where we can ship your tickets; it should be a location where FedEx can safely leave your tickets. If your tickets are returned to us by FedEx, we will attempt to contact you to get an alternate address. If you are not available or if you refuse delivery of your tickets, we have the right, but not the obligation, to re-sell the tickets.
If your tickets are e-Delivery, a link to print your tickets will be sent to the email address you provided once your tickets are confirmed by the seller.
Check your Tickets
Please check your tickets carefully once they arrive, or you pick them up. You must notify ZeroNoseBleeds.com within 24 hours of receiving your tickets and before your event, if the tickets are different from what you ordered. You are solely responsible for safekeeping of the tickets you purchase. ZeroNoseBleeds.com cannot replace tickets if they are lost, stolen, left at home/work, or damaged.
Ticket Pick-Up & Delivery
If we cannot ship your tickets, or your order requires on-site pick-up, then a ZeroNoseBleeds.com representative will contact you to provide details on how to pick-up your tickets. Additional charges may apply for any special delivery options needed for your order.
7. Ticket Reservations
ZeroNoseBleeds.com offers Ticket Reservations for certain events which are identified on our website. A Ticket Reservation is for tickets that are not in our possession at the time of your order. ZeroNoseBleeds.com will find and procure the tickets within the stated parameters (e.g. - “Seat in Section A - $100.00”), from our network of suppliers, once your order is placed. ZeroNoseBleeds.com will charge your credit card when you place your order, at which point you cannot cancel even if you make a mistake placing the order, your plans change or you find other tickets. Actual tickets obtained through Ticket Reservations are only guaranteed in pairs regardless of how many Ticket Reservations are ordered.
Ticket Reservations are protected under our ZeroNoseBleeds.com Guarantee, which states we will refund your money if we are unable to obtain the tickets. If we fail to deliver tickets within the stated parameters on your order, ZeroNoseBleeds.com may offer to upgrade or downgrade the tickets on your Ticket Reservation. We will contact you to verify that any upgraded or downgraded tickets are suitable and discuss with you whether compensation to offset a downgrade is appropriate. There will be no additional cost to you for upgraded tickets. If you do not want the downgraded tickets you can request a 100% refund under the terms of the ZeroNoseBleeds.com Guarantee, in effect at the time of the order, and we will return a sum equal to 100% of any payments made for the undelivered tickets.
8. Soccer Restrictions for UK Residents
ZeroNoseBleeds.com does not sell tickets for certain soccer matches to residents residing within the United Kingdom. These events include the FIFA World Cup, English Premier League, FA Cup and UEFA Cup. Any orders placed in violation of the British Anti-Touting laws will not be confirmed.
9. Credit Card Purchases
Certain orders may require you to provide additional proof of your identity before we can process the order. Credit card purchases do not grant any variances from our Terms & Conditions; you are still responsible for complying with our Terms & Conditions. Any attempt to defraud ZeroNoseBleeds.com may result in legal and criminal action brought against you.
10. Event Dates & Times Subject to Change
Event dates and times printed on the ticket, listed on our website, or in any correspondence from ZeroNoseBleeds.com, are always subject to change. It is your responsibility to check with the event sponsor and venue for any possible changes in date and time prior to the event. In addition, certain events may have minimum age requirement to attend; it is your responsibility to confirm age eligibility for attendees prior to purchase.
11. Ticket Holder Responsibilities and User Warranties Before Listing Tickets for Sale
When listing tickets for sale with ZeroNoseBleeds.com, you agree that you properly hold the tickets to be listed and have the right to offer them for sale. You agree to provide complete, factual and accurate information about the tickets in accordance with the information on the face of the tickets and to the best of your knowledge. Unless otherwise agreed with ZeroNoseBleeds.com, you may not list tickets for sale prior to owning the tickets (speculative tickets). ZeroNoseBleeds.com reserves the right to suspend or block you as a user of the ZeroNoseBleeds.com website if it suspects that you are selling speculative tickets you do not own.
12. At the Event
By ordering tickets from ZeroNoseBleeds.com, you agree to abide by all behavior and conduct policies and rules at the venue where the event is located. Should you or your guests’ behavior cause your ejection from the event, then you are solely liable for any fines or financial losses that occur as a result of your misconduct. Fan support is best when it is positive; please exhibit good sportsmanship at all times.
ZeroNoseBleeds.com is not responsible for the actions of the crowd at your event. If someone is sitting in your seat when you arrive, it is your responsibility to ask them to move or ask an usher or other venue representative to seat you. ZeroNoseBleeds.com is not responsible for any changes made at the venue including, but not limited to, seating arrangement, stage set-up, hospitality areas, or security checks which may delay your entrance to event. If any cameras or audiovisual equipment obstruct the view from your seats, it is your responsibility to ask an usher to remove the obstruction or re-seat you.
13. User Warranties
You warrant that you will comply with all applicable local, state, federal and international laws, statutes and regulations regarding use of the ZeroNoseBleeds.com site, including those governing consumer protection, unfair competition, anti-discrimination or false advertising.
You warrant that any information you provide to ZeroNoseBleeds.com, to other users, or to visitors, and your activity on the ZeroNoseBleeds.com website: (a) is not fraudulent, false, inaccurate, misleading or defamatory; (b) does not involve the sale of counterfeit or stolen items; and (c) does not infringe any third party's intellectual property rights or rights of publicity or privacy.
ZeroNoseBleeds.com generally works with ticket suppliers with whom ZeroNoseBleeds.com has established relationships. However, due to the high volume of ticket listings with ZeroNoseBleeds.com by commercial third party suppliers and individual sellers, it is not reasonably feasible for ZeroNoseBleeds.com to research and confirm every offer of tickets listed with ZeroNoseBleeds.com prior to the placement of an order by a ZeroNoseBleeds.com customer. ZeroNoseBleeds.com does confirm availability with the supplier/seller when you order tickets, prior to charging your credit card. The procedure is described in these Terms & Conditions. Ticket Reservations, because they constitute an offer to procure a ticket that may not currently be available are treated separately – see Section 7: Ticket Reservation, for more details.
15. Typographical Errors or Inaccuracies
ZeroNoseBleeds.com is not responsible for typographical mistakes, inaccurate notes, tickets that are mislabeled or other errors by suppliers who post tickets for sale on our website. If we discover this type of error before we confirm your order then we will notify you that your order was not confirmed. The seating chart on our website is included as a convenience and is shown to provide a general view of the venue in accordance with the information we have received, which may or may not be accurate. It is your responsibility to confirm the exact location in the venue of the tickets we offer. Information on this website may contain technical inaccuracies or typographical errors. Please notify us if you discover any such instance. ZeroNoseBleeds.com reserves the right to make changes without notice.
ZeroNoseBleeds.com does not promise that its site, or any content, service, or feature thereof, will be error-free or uninterrupted, or that any defects will be corrected, or that your use of our website will provide specific results. ZeroNoseBleeds.com reserves the right to modify, suspend or terminate operation of this site or full or partial access thereto without notice and for any reason.
16. Limitation of Liability & Disclaimer of Warranty
ZERONOSEBLEEDS.COM'S SOLE OBLIGATION OR LIABILITY FOR UNDELIVERED TICKETS OR ANY OTHER TICKET PROBLEMS IS LIMITED TO THE ZERONOSEBLEEDS.COM GUARANTEE, WHICH IS OUR 100% MONEY-BACK GUARANTEE TO YOU, THE PERSON WHO BOUGHT THE TICKETS. ZERONOSEBLEEDS.COM IS NOT RESPONSIBLE FOR PROVIDING REIMBURSEMENT TO ANYONE FOR TRAVEL, LODGING, OR OTHER EXPENSES UNDER ANY CIRCUMSTANCES UNLESS THOSE ITEMS ARE SPECIFICALLY INCLUDED AS PART OF A PACKAGE THAT IS PURCHASED FROM ZERONOSEBLEEDS.COM.
THE PRICE YOU PAY FOR TICKETS MAY BE SUBSTANTIALLY HIGHER THAN FACE VALUE, WHICH IS THE PRICE PRINTED ON THE TICKET.
ZERONOSEBLEEDS.COM PROVIDES ITS WEBSITE AND SERVICE ON AN "AS IS" AND "AS AVAILABLE" BASIS AND DISCLAIMS ALL WARRANTIES OF ANY KIND, STATUTORY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF ACCURACY, NONINFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
EXCEPT AS EXPRESSLY SET OUT IN THE ZERONOSEBLEEDS.COM GUARANTEE, ZERONOSEBLEEDS.COM FURTHER DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS OR CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THIS WEBSITE OR ANY OF ZERONOSEBLEEDS.COM'S SERVICES.
EXCEPT WHERE PROHIBITED BY LAW, ZERONOSEBLEEDS.COM WILL NOT BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, EVEN IF ZERONOSEBLEEDS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF SUCH LOSSES WERE OCCASIONED IN WHOLE OR IN PART BY ZERONOSEBLEED.COM’S OWN NEGLIGENCE.
IN THE EVENT ZERONOSEBLEEDS.COM IS REQUIRED TO SEEK LEGAL REMEDIES TO RECOVER FEES AND/OR RESOLVE DISPUTES WITH YOU, YOU AGREE THAT ZERONOSEBLEEDS.COM IS ENTITLED TO RECOVER ALL OF ITS COSTS ASSOCIATED WITH SUCH ACTION, INCLUDING BUT NOT LIMITED TO REASONABLE ATTORNEY'S FEES AND OTHER COSTS.
You agree to indemnify and hold ZeroNoseBleeds.com and its shareholders, officers, directors, representatives, employees, agents, parents, subsidiaries, and affiliates harmless from any demands, loss, liability, claims or expenses (including but not limited to attorneys’ fees and other costs) that are made against ZeroNoseBleeds.com by any third party (including but not limited to any governmental or third party claim pertaining to federal, state, or local government tax obligations) in connection with, due to or arising out of your breach of these Terms & Conditions, your use of this website or any transaction with or related to ZeroNoseBleeds.com.
CHOICE OF LAW AND VENUE PROVISIONS: You acknowledge and agree that all matters relating to your use of this website or your transaction(s) with ZeroNoseBleeds.com will be governed by the laws of the United States and the state of Texas. You also agree to jurisdiction and venue in the state and federal courts within Bexar County, Texas.
17. Intellectual Property
Certain of the content of this website is protected by law, including without limitation U.S. copyright law, trademark law, and applicable international treaties. You are granted permission to display, reproduce, distribute, and download the materials on this Website solely for your own personal, non-commercial use, provided that none of the content is modified and all of ZeroNoseBleeds.com's legal legends are retained. You may not "mirror" any content contained within this Website without the express prior written consent of ZeroNoseBleeds.com. Except as stated herein, none of the content may be reproduced, distributed, published, displayed, downloaded, or transmitted in any form by any means without the prior written permission of ZeroNoseBleeds.com or the appropriate copyright owner. ZeroNoseBleeds.com does not grant you any licenses, express or implied, to the intellectual property of ZeroNoseBleeds.com or its licensors except as expressly stated in this Agreement.
If you believe that your work has been copied and posted on the website in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the copyrighted work that you claim has been infringed; (iii) a description of where the material that you claim is infringing is located on the Website; (iv) your address, telephone number, and primary email address; (v) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Email notices of suspected Copyright Infringement issues to ZeroNoseBleeds.com and reference “Copyright Issues” in the subject line.
When you post content on ZeroNoseBleeds.com’s website, you are granting to ZeroNoseBleeds.com a non-exclusive, perpetual, transferable, irrevocable, assignable, royalty-free, fully paid, sub-licensable license to use, reproduce, distribute, display, store, digitally perform, encode, publish, sell, offer for sale, import and commercialize such content, without limitation and without any compensation or acknowledgment to you or any third party.
18. Website Usage & Disclaimer
Aside from our listed official sponsorships, we are not affiliated with nor endorsed by any of the artists, teams, venues or organizations listed on this website. ZeroNoseBleeds.com may modify these Terms & Conditions at any time, and your use of this site will be conditioned upon the Terms & Conditions in force at the time of your use. When you use our website to request tickets, it signifies your agreement to our Terms & Conditions.
19. Acknowledgement of Terms & Conditions
By using this website and/or placing an order for tickets, I acknowledge and agreed to be bound by the ZeroNoseBleeds.com Terms & Conditions.
Great experience for getting my last minute Spurs tickets with Celtics. Javier was prompt and delivered as promised. Thanks
- Jose Gonzalez
Went to other website like ticketmaster, vividseats etc. and still got the best deal locally with zero nose bleeds. The tickets came to house with free shipping and had a great time at the game with friends